Frequently asked questions

Archive and deletion

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After two years, you can return to an archived employment contract, read the historical report and download the saved originals. New questions use available paid Ask Ziny credit; no automatic payment occurs. The old report is not a new review of current law or later contract amendments. Archived files cannot be added or replaced; use a new workspace when you need to analyze an updated contract. Download what you need before final deletion; downloaded copies on your device are unaffected.

Additional Ask Ziny credit is tied to this workspace until final deletion or earlier user deletion. Archiving after the active window does not itself remove remaining credit. Buying credit does not extend final retention, reopen document editing or transfer credit to another workspace. Unused credit becomes unavailable at final deletion. You are not charged automatically.

We send reminders 30 and 7 days before paid workspace final deletion, and 3 and 1 days before deleting originals or unpaid drafts. Emails state what will be deleted, when, and what remains. Failed sends are retried and reported to the operator. An account email is required, and inbox delivery is not guaranteed. Check dates yourself. Deletion requested by you happens immediately after confirmation. Cleanup of temporary processing copies does not delete your saved archive.

You can delete a document or the entire workspace earlier. Deleting source content removes the text available for future answers but does not erase findings already incorporated into the report. Deleting the workspace removes its private originals, reports and conversations. Your account is not deleted by workspace expiry. Content already deleted under the old policy cannot be restored. Older purchases keep their displayed deadlines unless you explicitly enable the new archive policy in settings.

Limited payment, support and security records are stored separately for their applicable purposes. Temporary uploads and processing copies are cleaned after processing or by their short storage lifecycle. Deleted private data may remain in backups for up to 7 days. Independent providers apply their own retention policies. Final expiry stops access; scheduled cleanup permanently deletes private content and may not occur at the exact expiry second.

Can I return to my employment contract after two years?

Yes, if it is still within the displayed final retention period. Open the saved contract and historical report. Before asking about resignation, consider whether you signed any amendments or whether relevant circumstances changed. A historical report does not automatically account for changes since it was prepared.

Upload your contract

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This preview shows what Ziny will investigate. No analysis or research has been performed yet. Ziny provides information and analysis, not legal advice, and does not make the decision for you.

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Privacy

After 90 days from purchase, your workspace becomes an archive. Your uploaded originals, reports, extracted text and conversations remain available until 5 years from purchase. Archiving does not delete them or renew included usage. Download what you need before final deletion.

Account

Free account required for purchase

Archive included for 5 years from purchase

What does a rental review cover?

Rent, payment dates, increases and stated fees
Deposit, deductions and return conditions
Repairs, maintenance, utilities and responsibility for damage
Lease dates, renewal and notice deadlines
Early termination, exit charges and move-out obligations
Occupants, permitted use, access and subletting restrictions

The analysis uses your supplied documents. Missing terms remain unresolved. It does not verify ownership, landlord identity, property condition or the legality of every clause.

Rental comparisons depend on relevant public sources. Budget totals need your amounts and assumptions. Missing evidence and costs stay explicit; a deposit is cash needed upfront, not automatically a permanent expense.

Delivery, interruptions and refunds

After payment: return here. Ziny continues from your saved document; resolve any unreadable pages, review what was read, then wait for processing. Larger documents and provider retries can take several minutes; there is no guaranteed completion time. After the server accepts the analysis, it continues if you close this tab. Keep your payment reference and return to the same account to resume.

If payment is confirmed but delivery fails, retry the same purchase without paying again. Contact support with the reference if it remains unresolved; we will investigate and restore delivery or refund an undelivered paid service. Refunds are handled through support, not automatically. Your mandatory consumer rights remain unaffected.

What are the limits and my responsibilities?

AI can make mistakes or miss risks. This is information to help you decide, not legal advice, professional due diligence or a guarantee of a safe contract. Research can be incomplete, unavailable or out of date; missing evidence is not evidence that a party is trustworthy.

You must have permission to share the document and other people’s data. Provide complete, readable information, check important facts against the original and seek a qualified professional where needed. Keep payment references and download results before expiry.

Report updates

Separate report-update purchases are not available yet. When offered, an update uses your current readable documents and previously dated research, with a partial conclusion; it includes no fresh research or Ask credits. The price and exact deadline appear before payment: use within seven days of payment or workspace expiry, whichever is earlier. Buying does not start analysis; request it separately. Unready or oversized documents block a new checkout. Changes after checkout may still prevent analysis. If payment verification fails, this does not prove payment failed: retry verification or contact support before purchasing again.

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